WRAP TECHNICIAN

Trinidad
Posted 2 months ago

JOB DESCRIPTION

 

TITLE:

WRAP TECHNICIAN

GROUP:
DEPARTMENT:

 

DIVISION:

 

REPORTS TO:

STORE SUPERVISOR

SUPERVISES:

 

INCUMBENT:

VACANT

LOCATION:

HEAD OFFICE

 

PURPOSE

To wrap and pack customer purchases in a neat and attractive manner that allows for ease of carrying items.

KEY FUNCTIONS

Operational/Technical/Professional:

  • Packs customer purchases in neat and attractive manner ensuring customer satisfaction and quality standards are met.
  • Serves customers by transporting their purchases to their vehicles in an efficient, timely and courteous manner.
  • Assists customers in locating items within the store and ensuring shoppers questions are answered accurately.
  • Provides information on the proper use of key items as required and based on customer request.
  • Maintains the highest standards and consistency in terms of hygiene, legality, health, safety and environment ensuring clean facilities.
  • Reports maintenance hygiene and hazard issues to promote quality standards of the store and be environmentally aware.
  • Supports the Kitchen and Warehouse in packaging goods in accordance with safety and quality standards.
  • Packages perishable goods for dispatch to cold storage locations within the store in a timely manner, ensuring attractiveness of display.
  • Executes other related duties as assigned.

 

KEY RELATIONSHIPS

Internal:   Store Staff, Store Management, Kitchen Staff

 External:         Customers, Contractors and Suppliers

PERSON SPECIFICATION

Education:

 

  • Three (3) CXC General Level Passes

 

Experience

  • A minimum of (2) Two years’ experience in a similar role.
  • Experience in the Supermarket Industry.

 

 

JOB COMPETENCIES:

 Knowledge/Skills

 

Knowledge of: Functions of Packaging, Sales Appeal, Shelf Life of Goods, Types of Packaging Materials, Use of Paper, Mesh, and Plastic bags, Standardization of packing customer goods for dispatch and delivery

 

  • Communication (oral & written)
  • Service Excellence
  • Teamwork
  • Time Management
  • Technical and Professional Skills

 

KEY ATTRIBUTES:

 

  • Attention to detail, requires being careful and thorough about details, recognising the impact of actions
  • Results oriented, requires establishing and maintaining challenging achievement goals and exerting effort toward mastering tasks.
  • Ability to use applicable information technology and systems to meet work needs.
  • Ability to engage and connect with patrons respectfully and in accordance with core service standards

 

WORK ENVIRONMENT

  • This job operates in a Supermarket/Restaurant environment. This role routinely uses standard supermarket and kitchen equipment.

 

PHYSICAL DEMANDS

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
  • The employee must occasionally lift or move office products and supplies, up to 50 pounds.

 

Job Features

Job Category

Customer Service, Technician

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