ASSISTANT STORE MANAGER

PURPOSE: Support the Store Manager in leadership and organizational tasks that drive the efficiency of the store’s operation and promote a superb shopping experience for patrons. Supervise and train staff to model the core values of the establishment.

• Make recommendations on the purchase and inventory to ensure customer demand is always met
• Ensures that the store ambiance and cleanliness meet and exceeds quality standards
• Collaborates with merchandising staff to maximize purchasing appeal
• Organize sales and product demonstrations to promote high engagement of customers and shoppers
• Prepare sales and customer reports and make recommendations for improvements
• Interact with customers and resolve complaints or grievances to ensure the best outcomes that promote a winning customer experience
• Review staff performance and offer constructive feedback
• Collaborate with team leads on setting and achieving team-specific goals

Qualifications and Experience

• Bachelor’s Degree in Management, Marketing, or other relevant degrees
• Minimum of three (3) years’ leadership experience in a similar position
• Intermediate level Microsoft Excel
• Must exhibit good analytical skills, be detailed oriented and deadline-driven

• Strong leadership and influencing skills
• Good relationship management
• Service excellence-driven