Customer Service Training – Critical Elements of Customer
While many companies promise to deliver an incredible customer experience, some are better at delivering...
Developing Your Training Program
Training is an essential element of development in any organization. Being knowledgeable and continuing to...
Disability Awareness – Working With People With Disabilities
People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons...
Diversity Training – Celebrating Diversity in the Workplace
More than ever, a workplace is a diverse collection of individuals proud of who they...
Dynamite Sales Presentations
A great sales presentation does not demand that you have all the bells and whistles...
Effective Planning and Scheduling
As project managers and leads, we all know how difficult it can be to accurately...
Emotional Intelligence
Emotional intelligence, also called EQ, is the ability to be aware of and to manage...
Employee Accountability
Organizations who promote accountability are more successful and more productive. In this four-week workshop, you...
Employee Dispute Resolution: Mediation through Peer Review
Have you ever been in a workplace situation where a supervisor has made a decision...
Entrepreneurship 101
Wouldn’t it be nice to be your own boss, work on your own schedule, and...