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Business Etiquette – Gaining That Extra Edge
If you’ve ever had an awkward moment where: o You aren’t sure which fork to...
Business Leadership – Becoming Managerial Material in the New Era
This four-week workshop is a tool for your leadership development. It is designed to help...
Business Process Management
Business process management helps organizations leverage processes to achieve their goals and be successful. Once...
Business Succession Planning: Developing and Maintaining a Succession Plan
Change is a hallmark of today’s business world. In particular, our workforce is constantly changing...
Business Writing that Works
We all know what good writing is. It’s the novel we can’t put down, the...
Call Centre Training – Sales and Customer Service Training for Call Centre Agents
Whether we choose to embrace them or cannot stand being interrupted by their calls, call...
Change Management – Change and How to Deal With It
Change is something that excites people who love opportunities for growth, to see and learn...
Coaching for Results
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach...
Communication Strategies
Have you ever wondered why it seems so difficult to talk with some people and...
Communications for Small Business Owners
Communication between individuals is a two-way street, but communication between a small business and its...