Artificial Intelligence and Prompt Engineering for Administrative Professionals
This interactive blended learning course introduces administrative professionals to the world of Artificial Intelligence through the practical use of ChatGPT. Participants will explore how this powerful tool can enhance everyday administrative tasks—from writing polished emails and meeting agendas to organizing project checklists and proofreading internal documents.
The course emphasizes prompt engineering, teaching participants how to craft effective instructions to receive accurate and useful AI responses. Through live demonstrations, guided practice, and post-session activities, learners will build confidence in using AI responsibly and effectively within their roles.
By the end of the course, participants will be able to:
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Understand the fundamentals of AI and how ChatGPT works
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Write clear, purposeful prompts tailored to their administrative responsibilities
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Apply ChatGPT in tasks such as scheduling, document creation, and communication
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Integrate ChatGPT into daily workflows while observing ethical best practices
This program is ideal for administrative assistants, executive support staff, office managers, and professionals in support roles who want to modernize their skillset and boost productivity with AI.