The Manager, Human Resource Reporting and Analytics, plays a pivotal role in leveraging data to drive strategic HR decisions within the Authority. This position will manage the collection, analysis, and interpretation of HR data to provide actionable insights and recommendations to Executive Management to inform talent decisions, improve workforce processes and promote positive employee experience.
EDUCATION REQUIREMENTS
- Bachelor’s Degree in Management Information Systems, Data Science, Statistics, Computer Science or related discipline.
- Certification in Human Resource Management (SHRM-CP , Project Management or related fields would be an asset.
KNOWLEDGE REQUIREMENTS
- Sound knowledge of business intelligence and data analysis tools.
- Sound knowledge of employment laws, regulations, and compliance requirements related to HR data privacy, security, and reporting.
EXPERIENCE
- Five (5) years of experience in human resource analytics including at least three (3) at a managerial level.
- Experience in managing human resource management system implementation.
OTHER
- Any equivalent combination of education and experience.
BEHAVIOURAL COMPETENCIES:
Attention to Detail, Communication, Continuous Learning, Conflict Resolution, Client Orientation, Decision making, Emotional intelligence, Ethics, integrity and transparency, Strategic Thinking, Teamwork, Analytical Skills, Risk Management, Change Management, Project Management, and Proficiency in Microsoft Suite.
RESPONSIBILITIES AND ACCOUNTABILITIES
- Design and implement data analysis strategies that drive human resource performance in collaboration with CHRO, Senior Manager, Human Resources and Senior Manager, Workforce Planning and Talent Management.
- Conduct advanced statistical analysis and predictive modelling to derive insights from HR data, whilst interpreting data trends, patterns, and correlations to support strategic HR decision-making.
- Manage the collection and compilation of HR metrics and data from a variety of sources including the Human Resource Management System (HRMS) payroll outputs, management, employee surveys, exit interviews, employment records and other sources.
- Develop and maintain HR performance metrics related to talent acquisition, retention, turnover, employee engagement and other areas.
- Provide recommendations for policy development based on metrics and analysis to improve the organizational culture to ensure retention, talent management, employee engagement and legal compliance.
- Design and produce comprehensive HR analytics reports, dashboards, and presentations to provide clear data insights in support of HR strategies.
- Prepare reports, presentations and notes outlining data results and explaining findings to senior leadership.
- Identify and recommend short and long-term goals, milestones, and benchmarks for key performance metrics.
- Facilitate the implementation of new training, development, recruiting, and other related initiatives.
- Collaborate with IT, Corporate Strategy, Finance and other departments to integrate HR data with overall organizational data architecture.
- Ensure compliance with data privacy regulations and best practices, implementing measures to protect sensitive HR data and ensure ethical data usage.
- Plan, coordinate and review day-to-day activities of the Department, mentoring team members.
- Review existing policies and make recommendations for their modification and for the establishment of new policies.
- Design and implement HR document management process to organize, store and manage employee files.
- Manage HR analytics projects from initiation to completion, ensuring timelines and deliverables are met.
- Stay up-to-date with industry trends, best practices and advancements in data analytics recommending improvements to data collection methods, analytical tools, and reporting processes.
- Perform other job-related duties as required.
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